At Vazra Chat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using the Vazra mobile app. By using our app, you consent to the practices described in this policy.
- Information Collection: When you use Vazra Chat, we may collect certain information from you, including:
a. Personal Information: To create and use an account, we may collect your name, email address, phone number, and profile picture. You have control over the information you provide in your profile.
b. Messages and Media: Vazra Chat securely encrypts your messages, voice calls, and media files. We do not have access to the content of your conversations, as they are end-to-end encrypted and only accessible to you and the intended recipients.
c. Contacts: With your permission, Vazra Chat may access your contact list to help you connect with your existing contacts who are also using the app. We do not store your contacts’ information on our servers.
d. Usage Data: We may collect non-personal information about how you interact with the app, such as the features you use, the duration of your usage, and any errors or crashes encountered. This data helps us improve the app’s performance and user experience.
- Information Usage: We use the information collected from you for the following purposes:
a. Account Creation and Authentication: Your personal information is used to create and authenticate your Vazra Chat account, ensuring the security and privacy of your communications.
b. Communication Services: We utilize your data to deliver messages, voice calls, and media files to your intended recipients. This includes storing encrypted messages temporarily on our servers until they are delivered.
c. Improving the App: We analyze non-personal information to understand how users interact with the app and identify areas for improvement. This helps us enhance functionality, fix bugs, and provide a better user experience.
d. Customer Support: If you contact our customer support team, we may use your information to assist you with inquiries, troubleshoot issues, and provide necessary support.
e. Legal Compliance: We may use and disclose your information as required by law, regulation, or legal process to protect our rights, users, and the public.
- Data Security: We take data security seriously and employ appropriate technical and organizational measures to protect your personal information. Vazra Chat uses industry-standard encryption protocols to safeguard your communications and prevent unauthorized access.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
- Third-Party Services: Vazra Chat may integrate with third-party services or link to external websites or applications. This Privacy Policy does not cover the practices of those third parties, and we encourage you to review their respective privacy policies before using their services.
- Children’s Privacy: Vazra Chat is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate steps to delete the information.
- Changes to the Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any significant changes by providing a prominent notice within the app or by other means. Your continued use of Vazra Chat after such modifications constitutes your acceptance of the revised Privacy Policy.
- Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email address] or through the support channels provided within the Vazra Chat app.
Effective Date: [14 Jul 2023]
By using the Vazra Chat mobile app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein